When you’re booking a cleaning service, it is very easy to make a misstep and end up with a sub-par cleaning service in your hands.
Regardless of whether you’re hiring Dallas house cleaners or cleaners in Mexico or any part of the world, you have to ensure that the company you choose to hire offers quality services and fits your requirements. The reason why this is important is that the cleaning technicians will be coming to your home and taking the responsibility of cleaning your personal space. So it is important to be assured that they’re a quality company that values security and customer-service.
In this article, we’re going to give you some tips that will help you decide whether a company is high-quality or not. You can even say that these are some crucial factors to look for in a company or a cleaning service before you book an appointment with them.
- Take A Look At Their Years of Experience
The first telling point of whether a company is good enough to hire as a house cleaner or not is the amount of experience that they have under their belt. Here’s the thing. The service industry is extremely competitive, and it only heightens every year. If a business manages to survive for a significant amount of time in this industry and gain so much experience, then it is a key indicator that what they offer is high-quality. However, this doesn’t mean that emerging companies and start-ups are bad. But yes, the factor of reliability for such new businesses might be low.
- Look Through Reviews
Reviews are something that goes hand-in-hand with the years of experience factor, but can also be evaluated separately. Customer reviews and feedback can help give a deeper view of the organization’s services and let you know how things actually work because chances are that what the customers are saying isn’t actually being displayed or shown by the company itself. If you’re trying out a new company for the first time, then this is a great way to get an idea of what their service is like. Search through consumer review sites like Yelp, Glassdoor, and Angie’s List. Even sites like Google and Reddit can be of help. You can even consult friends and family for more personal suggestions if they have used the services of a particular company before.
- Check Refund and Cancellation Policies
One of the primary reasons why people hire cleaning services is because of their busy schedules. There are chances that sometimes, a sudden work or personal obligation may arise and throw a wrench into your plans. However, that doesn’t mean that you have to suffer and lose your money. Flexible refund and cancellation policies not only help you save your money but also allow you to shift appointments with ease. Good companies always try to make sure that things are convenient for their customers, and hence, they will offer easy refund and cancellation procedures that will make everything much easier for you.
- Inspect Employee Policies
Checking employee policies might seem redundant but it’s actually incredibly important. Like we mentioned before, hiring a cleaning service means inviting people over to your home and giving them the liberty of going through and rearranging your personal space. By going through employee policies, you’ll be able to gauge how selective a company is in the hiring process and how well they ensure the safety of their customers. In quality companies, the employees are bonded and insured, as such measures prevent you from being held liable in case of damages. They’re also police-checked to ensure that there are no safety or security risks for their customers.
- Examine Their Plans and Customization Options
One of the main distinguishing factors between good and mediocre cleaning companies is the availability of a variety of plans. This means offering house cleans for the whole house, as well as cleaning services for separate rooms and appliances as well, like oven cleans, fridge cleans, etc. Specialty cleaning services such as spring cleans, move-in cleans, move out cleans are also a must. Well-established brands even give you the option of adding extra services along with the plan you have chosen, to ensure the highest customization for the best customer experience.