Roof is a very important part of any household, same as with any building, establishment, commercial spaces, and the like. Hence, if there are any roof issues, make sure that it will be resolved right away.
But as someone who is getting their service, it is also your responsibility to build a good relationship with them. The relationship should be two way or else, it won’t work. Roofers, or other professionals, are more motivated to work if they have a good relationship with their clients.
Building A Good Relationship With Your Roofer
They are humans too, hence getting along with them is not the hardest to do. Moving on, here are some of the things you can do ensuring that your relationship with your roofer will be flawless.
Pay them on time
Actually, paying on time is your obligation, making sure that all bills are settled on or best before it is due is a must. Do not expect that the roofer will have the same interest and excitement building your roof if they are not paid.
Sure, calling them ahead of time is better than not advising them of the late payment, but unfortunately, this won’t guarantee you that their mood won’t change. Of course, they are working to earn and because of your late payment, their supposed to be income will be delayed too.
Listen to what they have to say
Yes, it is your house, yes you are the customer, but you are not always right. Give them the time to talk and share their expertise. Of course, they want nothing but the best for your home, so listening to what they have to say is a good idea.
Let them do what they do best and be open for suggestions and recommendations. Do not close your doors and mind solely to your ideas as there are a lot of things that might happen as the professional look on your roofs.
Give them bonuses
Apart from their regular rate, why not give them extras? Give them tip, or at the least feed them nicely. Giving them bonuses or more than what the contract states is a good idea. Anyway, this is actually not required but a little bonus would be very nice.
Refer them to your family and friends
Giving them more clients is a good idea too. Sure, they would appreciate that their work is continuous. Letting them know that you support their business by referring them to your family and friends would definitely build a good relationship with them.
Write a good review on their social network account
If you know that they are one of the roofers you can trust in Evergreen CO, why not share it to the world by posting a good review on their social network account. But you won’t do this only to build a good relationship with your roofers but also to help others who are looking for a good roofer to hire.