Whether you need someone to perform a one-off job, work on a regular basis, or are getting geared up for an annual deep clean, it’s essential that you work with a reputable and efficient cleaning service. However, with the plethora of different services on the market, finding a great team can be a challenge. In this article, we’re going to give you a few tips on how to find the best house cleaning service for your needs.
Don’t Take Online Reviews as Gospel
Online reviews can be helpful in many cases, but they don’t paint the full picture. You see, disgruntled reviewers tend to be much more vocal than happy ones, and you could get an unfairly unfavorable picture of the cleaning service as a result. Some will even go out of their way to slander companies out of spite or for personal reasons.
Don’t look for perfect scores when looking at reviews. As a matter of fact, you should be especially wary of those since many cleaning companies will hire people to write glowing reviews for them. You should also avoid companies with overwhelmingly negative reviews as well. If you see a service with mainly positive reviews and a few negative ones, go for them; this shows the business has been getting organic positive reviews and can be trusted.
Insurance, Bonding and Workers Compensation
If you don’t want to find yourself responsible for damage or injured workers, look for cleaning services with proper coverage. You should note that bonded and insured companies have to deal with higher operating costs and might charge slightly more than uninsured ones, but that’s the cost you have to pay for peace of mind.
Does the company you’re thinking of hiring offer a fixed service or take requests? And, depending on the specific type of work you need doing, try to find out what service level you’ll be getting. Ask if you can get specific work done or if you’ll get the same one-size-fits-all service every time they come.
Services like ServiceMaster, for instance, will help you with everything from regular deep cleaning, carpet cleaning or scheduled cleaning. The more well-rounded the company is, the more experienced they are most of the time, so try to see which level of customization you can get by working with them.
If you’re having a crew coming in regularly to perform jobs, you’ll have to be prepared for the inevitable. People break things sometimes and you may not be completely satisfied with their work.
What will they do if they do happen to break something? Or, what if a job needs to be redone? Will they give you a retouch free or charge? Good companies will have some sort of policy when it comes to damage, breakages and work quality, so make sure that you ask them from the get-go to see if they truly are standing behind their work and employees.
As you can see, finding a great cleaning service doesn’t have to be difficult. Just know which questions to ask and what to look for, and you should find the perfect cleaning service in no time.